The biggest barrier to AI is not knowing what's possible.

Real case studies from real operators. Browse by industry, by what we built, or by what changed. If you see your problem here, you'll see the fix.

Case studies

28 ways operators are using AI right now

Filter by industry, by type of engagement, or browse the whole library. Click any card to see the full story.

Industry
Type
Legal Build

A solo CPA firm cut 10+ hours of admin every week

Email triage, weekly briefings, and a full Ignition→TaxDome+Keeper+QuickBooks onboarding pipeline replaced the 4:30 AM scramble.

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Construction Build

A construction estimator went from 4 hours per quote to a click

A custom Chrome extension reads job data, runs a deterministic pricing engine, and writes a customer-ready proposal back into the field-ops tool.

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Energy Workshop

An oil and gas leadership team built an AI roadmap in one day

A full-day onsite workshop in Fort Worth turned a data-heavy upstream business from "AI is for tech companies" to a prioritized list of pilots.

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Legal Digital Chief of Staff

A solo attorney got her time back without losing her voice

A 3-week build replaced reactive two-sentence email replies with full briefings, voice-faithful drafts, and supervised follow-up tracking.

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Real Estate Discovery

A 35-person CRE firm collapsed Sunday bank reconciliations into minutes

An onsite training plus a Phase II pilot proposal moved a Yardi-shop from "grinding to thinking" by attacking cost-center workflows first.

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Healthcare Discovery

A concierge medicine practice stopped losing leads from Instagram

A 3-day onsite Discovery turned into a focused Phase I sprint targeting the two highest-leakage workflows: lead capture and peptide-program communications.

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Finance & VC Digital Chief of Staff

A capital markets BD partner turned every Fireflies recording into action

A Microsoft-shop-friendly Digital Chief of Staff turned every meeting recording into action items, follow-up drafts, LinkedIn content, and deal intel.

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Agency Build

A LinkedIn ghostwriting agency productized its client experience

A Notion client hub plus a weekly LinkedIn analytics agent helped an agency scale from 10 to 50+ clients without losing the human touch.

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Education Build

An education network 3x'd lead conversion by fixing speed-to-lead

A speed-to-lead AI agent across 75+ campuses found the funnel problem (not the volume problem) and shipped the fix.

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Holdco & PE Retainer

A venture studio CEO got chat-based answers across his whole portfolio

A multi-entity ops retainer rationalized CRM, finance ops, and meeting capture across a complex web of entities, SPVs, and QuickBooks instances.

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Agency Discovery

A matchmaker got a repeatable pipeline for sourcing candidates from public rosters

A head-to-head benchmark across 5 AI systems on 69 real candidates produced a copy-paste pipeline plus a hallucination-detection guide.

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Collectibles Coaching

A numismatist got a custom dealer-monitoring system in a single workshop

A live Claude Code coaching session built a dealer intelligence report and scaffolded a Next.js + Supabase coin tracking app.

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Finance & VC Digital Chief of Staff

A VC partner outsourced his deal flow and follow-ups to AI

A productized Digital Chief of Staff for a VC partner: deal-flow management, email screening, LinkedIn content, plus a Claude Cowork pilot for legal-doc review.

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Holdco & PE Build

A venture studio built the knowledge graph BEFORE the AI agents

A KB-first build for a private investment firm. Models LPs, funds, portcos, and decision rationale before bolting on Lindy agents — exactly because a prior agent-first attempt had failed.

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Beauty & Salon Workshop

A salon and spa industry conference learned what AI can do for them

A 75-minute conference workshop tailored to multi-location salon and spa operators dealing with a 5% YoY decline in new-guest visits.

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CPG & DTC Coaching

A jewelry brand replaced photo shoots with AI image generation

A coaching session showed a jewelry brand how to generate on-model imagery, lifestyle shots, and brand-style co-branded mockups without paying for shoots.

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Legal Discovery

A BigLaw partner got a Digital Chief of Staff inside a Microsoft-locked firm

A BigLaw partner Digital Chief of Staff scoping for a 1,000-lawyer Australian firm where AI on client data is restricted to a short approved list.

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Finance & VC Discovery

An early-stage VC platform mapped a Digital Chief of Staff to its rhythm

A two-GP VC platform with 6 part-time venture partners learned what a Digital Chief of Staff would do for their Monday-morning workflow.

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IT & MSP Discovery

A managed service provider got a playbook for prospecting and ticket triage

Two parallel playbooks: signal-mining outbound for prospecting and SOP-aware ticket triage on the service side.

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Real Estate OpenClaw Install

A CRE broker built outbound and document automation around an IT-locked email

A productized OpenClaw install plus LinkedIn-side automation worked around a corporate IT block on third-party email tools.

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Agency Discovery

A 1,000-person SaaS team mapped its way off Gemini

A 60-person partnerships and technical-sales team explored migrating from Gemini to Claude for Work plus a Lindy intro workshop.

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Holdco & PE Build

A new-world think tank built ops support for a $50M fundraise

AI implementation and ops support for a think-tank fundraising $25M for the institute and $25M for a labs arm, with global event ops across Paris, London, and Napa.

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Wealth Management Workshop

A $174B wealth management firm aligned its leadership on AI in two days

A two-day Baltimore offsite for 14 office heads and operating officers, built around a Repetitive-Annoying-Time-suck pre-work framework and personalized live demos.

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Holdco & PE Build

A private members club turned 200+ pages of strategy into a queryable AI brain

A modular knowledge base, founding-member prospecting pipeline, and bio-book generators for a flagship 2026 opening.

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Logistics OpenClaw Install

A logistics ops team got a productized AI assistant install

A productized OpenClaw install for a logistics operations workflow.

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Agency OpenClaw Install

A speaker monetized his network with an always-on AI assistant

A productized OpenClaw install gave a speaker an always-on Mac Mini assistant for managing his network and following up on leads.

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Agency Productized Service

An operator with a 1,000-person network got 5 cards a day instead of guilt

The first external deployment of a productized relationship-management tool. Each morning, the system surfaces 5 of the most important people to reach today, with a draft message and full context.

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Agency Discovery

A sales agency learned to build agents it can resell to its CPA clients

A workshop format that builds a live workflow during the call, plus a productizable agent that the agency can resell to its CPA-firm clients.

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28+
Engagements documented
15
Industries served
8
Engagement formats
100%
Built by Thanh Pham
Trusted by teams at
Double Eagle
Ironarc Ventures
Riverside
Arena Hall
Aveda
Brown Advisory
Learn Capital
Swish Dental
Testimonials

What clients say

"If you're a high achiever, you HAVE to be in Thanh's AI workshop. The amount of time I am going to save by deploying these agents is going to exponentially magnify my output and reduce my time."
Hudson Penn
VP Business Development, Bridge Finance Group
"Thanh's agentic AI training was invaluable for my business, and personal peace of mind around AI. Thanks to Thanh, I now have a powerful AI-based workflow that saves me dozens of hours a month, plus I'm confident using cutting-edge tools like Claude Code, Perplexity Computer and Manus. I highly recommend chatting with Thanh if you're feeling behind with AI, or you're curious what leading-edge AI can do for your business."
Blaine Anderson
Founder, Dating By Blaine
"This AI workshop was a game changer — gave me tons of ideas to save time, automate workflows, and even take tasks off my executive assistant's plate. Highly recommend!"
Selena Soo
Founder, Selena Soo & Co.
"The workshop on building AI agents was a total game-changer for me. I came in with ideas and left with a working agent and a clear roadmap for scaling it. Thanh has a gift for making complex concepts simple and actionable. I left feeling energized, confident, and already getting value from what we built."
Garrett Salpeter
Founder, NEU FIT
"Every time I come to one of Thanh's workshops I learn something that changes my life or business. I cannot tell you how many hours of time I have gotten back, plus better ways to do things and tools that solve major pain points. Highly recommend to anyone who wants to truly leverage AI."
Lauren Goldstein
Founder, Golden Key Partnership
"This is the edge that equalizes the playing field between curious entrepreneurs with less resources and bigger companies. You don't need insane budgets to compete and grow — you just need creative thinking, problem solving, and a hunger for constant improvement."
Adelle Archer
CEO, Eterneva

Got something like this on your plate?

If you have a workflow that's eating your hours, a team that needs AI literacy, or an operator drowning in admin, let's talk. No pitch decks, just a conversation.