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A $174B wealth management firm aligned its leadership on AI in two days

A two-day Baltimore offsite for 14 office heads and operating officers, built around a Repetitive-Annoying-Time-suck pre-work framework and personalized live demos.

Industry
Investment Management
Engagement
Workshop
Timeline
Two-day onsite
Outcomes
Knowledge unlockedPipeline built

The problem

A $174B AUM private investment management firm wanted firm-wide AI literacy plus a roadmap. Office heads were outward and BD-focused; operating officers ran day-to-day execution. Three client-service areas needed coverage: Strategic Advisors (tax/estate), Client Service, and Portfolio Management.

What we built

  • Two-day Baltimore offsite for 14 office heads + operating officers
  • Day 1 morning: office heads working session
  • Day 1 afternoon: ops officers working session
  • Day 2: combined working session and roadmap
  • RATS framework pre-work (Repetitive / Annoying / Time-sucks)
  • Personalized live demos using firm data
  • Post-session department-head interviews

Stack

ClaudeLindyRATS framework

Outcome

Active planning. Wedge into a multi-workstream relationship beyond an earlier non-AI build for the same firm.

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